Returns & Exchanges
At Grande Cosmetics, we want you to be completely satisfied with your purchase. If you are not in love with your results, we offer a 90-day money-back guarantee on all products purchased directly from our website.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Pack Your Items
Securely place the product in its original packaging. Ensure all components and promotional items are included.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.